The guidelines issued by RBI relating to "Know Your Customer" (KYC) norms mandate the Bank to periodically update customer record with current information relating to customer's identity and address. Accordingly, your account with us will be due for update, if it was opened more than two years ago.
You are therefore requested to kindly submit documents for re-KYC to your home branch, along with the request letter. Please click here, to download the standard request letter containing the documents and information required.
We request your co-operation in order to make your account compliant with the regulatory guidelines.
In case, you have forgotten your login password for your Internet Banking (INB) facility, it can be reset online itself, with the help of your Profile Password.
For the purpose, please click on ‘Forgot Login password’ on Personal Banking Login page and follow instructions.
We have started emailing detailed position of NRI accounts with us as a password protected PDF attachment on the registered e mail address, beginning from March 14 quarter. In case of any issues, please contact your home branch.
Now, you can place a request for outward remittance or funds transfer (forex) favouring yourself or third party from your NRE Savings Bank account or NRE fixed deposit account or FCNR (B) account holders to any account overseas Internet Banking facility.
In order to use this facility, please follow the below mentioned procedure:
Please login to your INB account
Please click on ‘e-Services’ tab
Please click on ‘NRI Services’ appearing in the column on left hand side
Please click on ‘Outward Remittance from NRE / FCNR (B) Account’
Please add beneficiary to whom remittance has to be sent. Once the beneficiary has been added and activated, please select / enter request details and proceed accordingly
Now, you can place a request for disposing off a remittance expected into your NRE / NRO account with us. It will serve three purposes, as mentioned below:
Tracking and disposal of fresh remittance
Creation of multiple deposits
Request for creation of FCNR (B) deposits
To use this facility, please go to ‘Inward Remittance Disposal Request’ under ‘NRI Services’ tab of ‘e-Services’ in the menu bar of your Internet Banking account.
If you have not applied for Internet Banking (INB) earlier or does not have INB facility, you can now self-register for it online without visiting the branch.
Simply, you have to fill in your account details to create your temporary username and passwords and thereafter you can authenticate it by anyone of the following mode:
1. By inputting ATM card details linked to your account
2. By sending a request letter will be generated during the registration process which you have to post/courier to your home branch for INB activation. Upon INB activation, you will receive a SMS alert about the activation.
For applying, please follow the below mentioned procedure:
Please click on Login under Personal Banking section
Please click on Continue to Login
Please click on "New User? Click here" on Personal Banking login page
Now, you can generate ATM PIN instantly for a linked debit card through internet banking facility. It can be used for re-issuance of ATM PIN. In order to use this facility, please follow the below mentioned procedure:
Please login to Internet Banking facility linked to the debit card
Please click on e-Services tab
Please click on ATM Card Services option on the left hand side panel
Please click on ATM Pin Generation and proceed as per the instructions given thereat to create ATM PIN. First 2 digits of ATM PIN will be decided/created by the customer and last 2 digits will be sent on the registered mobile number of the customer.
Now you can add, change, cancel or inquire a nominee in your NRE / NRO savings bank or NRE / NRO / FCNR (B) deposit accounts through Internet Banking (INB) facility. In order to use this function, please follow the below mentioned procedure: