The guidelines issued by RBI relating to "Know Your Customer" (KYC) norms mandate the Bank to periodically update customer record with current information relating to customer's identity and address. Accordingly, your account with us will be due for update, if it was opened more than two years ago.
You are therefore requested to kindly submit documents for re-KYC to your home branch, along with the request letter. Please click here, to download the standard request letter containing the documents and information required.
We request your co-operation in order to make your account compliant with the regulatory guidelines.
In case, you have forgotten your login password for your Internet Banking (INB) facility, it can be reset online itself, with the help of your Profile Password.
For the purpose, please click on ‘Forgot Login password’ on Personal Banking Login page and follow instructions.
We have started emailing detailed position of NRI accounts with us as a password protected PDF attachment on the registered e mail address, beginning from March 14 quarter. In case of any issues, please contact your home branch.
Now, you can place a request for outward remittance or funds transfer (forex) favouring a third party from your NRE Savings Bank account to any account overseas through SWIFT mechanism using Internet Banking facility.
To use this facility, please go to ‘Outward Remittance from NRE’ under ‘NRI Services’ tab of ‘e-Services’ in the menu bar of your Internet Banking account.
Now, you can place a request for disposing off a remittance expected into your NRE / NRO account with us. It will serve three purposes, as mentioned below:
Tracking and disposal of fresh remittance
Creation of multiple deposits
Request for creation of FCNR (B) deposits
To use this facility, please go to ‘Inward Remittance Disposal Request’ under ‘NRI Services’ tab of ‘e-Services’ in the menu bar of your Internet Banking account.
If you have not applied for Internet Banking (INB) earlier or does not have INB facility, you can now self-register for it online without visiting the branch.
Simply, you have to fill in your account details to create your temporary username and passwords and thereafter you can authenticate it by anyone of the following mode:
1. By inputting ATM card details linked to your account
2. By sending a request letter will be generated during the registration process which you have to post/courier to your home branch for INB activation. Upon INB activation, you will receive a SMS alert about the activation.
For applying, please follow the below mentioned procedure:
Please click on Login under Personal Banking section
Please click on Continue to Login
Please click on "New User? Click here" on Personal Banking login page
If you have received USER ID for Internet Banking on your registered mobile number as a SMS but you have not received login and transaction passwords in 15 days of receiving USER ID, you can now place a request for re-issuance of passwords online, without visiting the branch.
For placing a request, please go to Online Banking page and click on "Trouble Logging In" on Personal Banking login page. In order to capture your request, system will ask for few information, which after validation through One Time Password (OTP) will be processed.